Returns are accepted within 30 days of purchase for a refund or exchange. Items must be new, unused, and in resalable condition with original packaging. Customers are responsible for return shipping costs.
To initiate a return, please email us at hello@dollyhair.com with your order number and a brief explanation of the reason for the return. We will provide you with instructions on how to return the item.
Personalized items, custom-made products, custom blends, sale items, and Gift Cards are final sale and cannot be returned or exchanged